FAQ

Do you have questions?

Every question arises from a curiosity, from a desire to know more. Below you will find the answers that try to anticipate your doubts and get even closer to our art. Please, if you have more specific questions, WRITE TO US.

Are the brand's products really handmade?

Absolutely! Each piece comes from the hands of master artisans who dedicate their soul and body to the art of iron beating. Here you will not find anything industrial: each rose starts from a unique project, then turns into a unique masterpiece. Your rose will be truly unique in the world.

Why do I have to wait 15 days to receive my product?

Craftsmanship takes time, and we believe it is worth it. It is not a product that is mass-produced: each rose is forged on request, with care and dedication. Waiting a few more days means receiving a work created just for you, with the utmost attention to every detail.

How will I be given the rose?

Your rose will be kept in elegant and protective wooden packaging, perfect not only for transport, but also for preserving it over time. It is much more than just a box: it is its treasure chest, a piece of art even before opening it.

How can I best preserve my rose?

If the rose is on display, simply remove the dust with a dry cloth. It is recommended not to use polishing or aggressive products as the surface is subjected to a particular heat treatment in order to preserve its shine. If you want to store it, it is advisable to insert it inside the box with which it is delivered.

Is it possible to create compositions of roses?

Of course! You can choose several single roses, or, if you want a more coordinated effect, request a personalised composition through our form. Like that, you can have a tailored creation, with roses that fit perfectly together, creating a unique harmony.

Is it possible to customise roses?

Absolutely! Each rose is customised, so you can modify it as you wish or develop a completely customised design. Use our form on the "Custom" page to tell us what you have in mind. Our technical craftsman will contact you to define the project together and provide you with a customised quote.

Is it possible to be present at the time of forging my rose?

Yes, you can participate in the magic moment of forging! Each rose is made on request, and you can experience this first-hand in our historic forge in Berzo Inferiore (BS). Contact us through the form and we will organise everything in detail.

Do you only make roses?

The rose is our symbol, but our master artisans are able to create much more: from other flowers and wrought iron subjects to more classic works such as railings and gates. Each creation is unique, just like the rose. You can request information or submit your project to us by filling in the form on the Contact information page.

I have a special request, how can I contact you?

We would love to hear from you! Use the form on the contact information page to tell us your ideas or special requests. Each request is carefully accepted, because our mission is to create exclusive pieces, tailored to those who want uniqueness.

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